When I try and update the USB drive it gives me an error relating to a DLL
Install this package:
Visual C++ Redistributable 2008 x64
Otherwise, Make sure your Windows machine meets the following requirements and has the following packages installed:
Windows 7 / Windows 8 / Windows 10 64 bit OS
*This update will only work on 64 bit platforms*
Must be a USB 2.0 slot.
Verify that no other USB device drives are plugged into the system.
Verify that you have the following .NET Framework installed, you can use a tool called .NET Version Detector that is freely available on the web (I’ve linked the software below):
.NET 2.0 Service Pack 2