When I try and update the USB drive it gives me an error (please see below in the image).
Make sure your Windows machine meets the following requirements and has the following packages installed:
Windows 7 / Windows 8 / Windows 10 64 bit OS
*This update will only work on 64 bit platforms*
Must be a USB 2.0 slot.
Verify that no other USB device drives are plugged into the system.
Verify that you have the following .NET Framework installed, you can use a tool called .NET Version Detector that is freely available on the web (I’ve linked the software below):
.NET 2.0 Service Pack 2
Visual C++ Redistributable 2008 x64