Managed Customer - Brief Overview

Managed Customer
Managed Customer function provides basic manage services capabilities designed to generate recurring business back to your repair shop. Installing the CloudOne Managed Service Agent on a end customer’s Windows machine provides a monitoring service that advises of issues and sends a service request. 

Currently, the CloudOne Managed Service Agent notifies of the following issues:

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  • Hard Drive Health
  • Disabled Device(s)
  • Low Disk Space
  • Disabled Firewall
  • No Virus or Malware Protection Installed
  • Available Windows Updates
  • Video /  Graphics Warnings
  • Blue Screens of Death / OS Crashes
  • Battery Health
  • Service Maintenance Reminder