Follow

What is the difference between CloudOne v1 and CloudOne v2 Toolkits?

Question:

What is the difference between CloudOne v1 and CloudOne v2 Toolkits?

Solution:

CloudOne v1 USB Toolkit

CloudOne v1 Toolkit is a portable USB based toolkit that technicians create using any generic USB hardware with 4GB or more space. CloudOne v1 Toolkit is designed to be run directly from the USB and can be run with (online mode) and without (offline mode) internet access.

CloudOne v1 Toolkit consists of the following tools:

  • CloudOne Technician Console v1
  • System Event Calendar
  • Windows Malware Scanner (QuickTech Windows)
  • Windows Malware Scanner (UAV)
  • Bootable Diagnostics (PC Inspector)
  • Bootable Malware Scanner (UAV)

Advantages of CloudOne v1 Toolkit USB

  • Create several USBs for several technicians
  • Use the USB toolkit both online mode and offline mode
  • Includes Bootable offline mode

Disadvantages of CloudOne v1 Toolkit USB

  • USB expires every week. Must create new USB every week.
  • Cannot be used remotely

------------------------------------------------------------------------

CloudOne v2 Online Toolkit

CloudOne v2 Toolkit is a portable toolkit that removes the USB hardware requirement. CloudOne v2 Toolkit is designed to be run locally or remotely with internet access.

CloudOne v2 Toolkit consists of the following tools:

  • CloudOne Technician Console v2
  • Automated Service Bot
  • System Event Calendar
  • Windows Malware Scanner (QuickTech Windows)
  • Windows Malware Scanner (UAV)
  • PC Optimizer
  • Disk Analyzer

Advantages of CloudOne v2 Toolkit USB

  • Technicians can use the software without any USB
  • Technicians can use several instances of of the software concurrently
  • Technicians can use the software locally or remotely (using your remote access software such as LogMeIn, GoToAssist, Bomgar, Teamviewer, etc.)
  • Can be used with QuickCAST Server via wifi

Disadvantages of CloudOne v2 Toolkit USB

  • Cannot be used without Internet Access
  • Must download USB creator to create separate USB for offline tools
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.